Video App Privacy & Cookie Policy
PSB Digital Service Ltd
Privacy Policy
Last Updated On 23-Oct-2023
Effective Date 23-Oct-2023
This Privacy Policy describes the policies of PSB DIGITAL SERVICE LTD, whose registered office is at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom, under Company Number: GB14371994.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on this website. The revised Policy will be effective 180 days from when the revised Policy is posted on the website and your continued access or use of the website and app after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
How We Use Your Information in the Video App:
No personal information is entered into the video app, only the vehicle registration number is entered which has to match with the main application the workshop is using. In most cases, the app will be opened directly on the start recording screen from the web application during the vehicle check. The registration has to be entered into the web application for it to be found in the video app where it allows a video to be recorded and immediately uploaded to the Microsoft Storage Containers using encryption. The video is authorised by workshop personnel prior to it being included within the report being sent to a customer. Videos are deleted from the device once uploaded.
Video users have individual logins to the main web application which can then be used and authenticated in accessing the video app. Workshops have the ability to lock out users and change passwords and are totally responsible for this process. Video apps are downloaded onto specific workshop devices. The app is of no use to anyone outside of the specific workshop who is using it.
Videos are not used for any other reason other than to provide the customer with a visual view of their vehicle whilst an inspection is being carried out. All videos are archived 90 days from the day it was uploaded.
How We Share Your Information:
Subject to the 3rd party Microsoft which is where all videos are stored in secure containers, we will not transfer your video to any other third party during this upload session. However, we may disclose your personal video for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce agreements with us, including this Privacy Policy; or (3) to respond to claims that use of the video app violates any third-party rights. If the app or our company is merged or acquired with another company, your video will be one of the assets that is transferred to the new owner unless it has been archived.
We only retain your video for the purpose for which it was transferred, and we will not retain it for longer than is required for fulfilling the said purpose as above.
Your Rights:
Depending on the law that applies, you may have a right to request deletion of your video however, this should be done directly with the workshop who was carrying out the inspection on your vehicle. You may download a copy of your video direct from the video player within the inspection report sent to you from the workshop. We are acting as a data processor on behalf of the workshop.
You have the right to restrict or object to the active processing of your video, ask us to share (port) your personal video to another entity, withdraw any consent you provided to the workshop to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, please contact your active workshop directly but you can also email us at support@psb982.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal video or withdraw the consent to process the same for the required purposes, we will not be able to provide you with any information created as part of the vehicle check.
Cookie Policy
Cookies are small text files that are placed on the device. They are widely used in order to make websites and apps work or work more efficiently.
Necessary Cookies:
We don’t use any cookies in the app.
Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your video under our control.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your video that is stored with us, you may email us at: support@psb982.com. We will address your concerns in accordance with applicable law.