Digital Routine Services & Vehicle Health Check - VHC
Upsell & Financial Benefits
Most Workshops use a Vehicle Health Check to identify additional work
What most don't know, is the MISSED Financial Opportunity on Vehicle Health Check upsell and more importantly...
HOW TO IMPROVE IT!
The Benefits - Growing Your Business
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DATA IS KEY TO SUCCESS!
Our research shows that most operations only know what they have Sold and not what they have Lost, because it was never recorded or analysed. Our application provides this functionality
We undertook an exercise for a group of 13 workshops who had been using our application for 6 months and believed their figures were pretty good
What we found, and presented back to them, made over £1,000,000 difference to their overall financial operation in 1 year
Based on the 6 months of data that we analysed, we found that the majority of the users directly selling to the customers were typically handling 800 identified (Red - Urgent) Brakes required over the period measured
Based on the 6 months of data that we analysed, The top sellers were achieving 75%-80% sales conversions
The lower (and the majority) sellers were ONLY achieving between 36%-65% sales conversions, leaving the few remaining making up the difference
The numbers identified and being handled were significant enough to know there was clearly an issue. If some sellers could achieve up to 80% sales conversion, why were the others not doing the same?
We proposed that with some training, all should be achieving at least 73% sales conversions and possibly higher
If all achieved 73% sales conversions, the potential extra revenue increase over 6 months would be £189,131.00 over the 13 workshops
But!! this was only Brakes, and when we looked at Tyres, Exhausts and other components, the potential extra revenue increase over 12 months would be over £1,000,000 across the 13 workshops
After our presentation and with our help, the operation undertook internal training sessions to provide and build confidence to users across the 13 workshops AND, we are pleased to say they have now achieved More than 73% sales conversions
Prior to implementing our application, they only knew what they had Sold and believed that they were good at upselling
Our application not only made their operation more transparent, trustworthy and professional in the eyes of their customers, but it also gave them financial data that they had never seen before. This enabled them to drive and target their business with a strategy, and...
DATA WAS KEY TO SUCCESS!
- IN CONCLUSION
Change is never easy and yes, there was initial kick-back from the techs and the sellers who originally thought it would be more work for them, but it was just getting used to something new and they soon settled into it. Now it forms an essential part of their daily process, their customer feedback has been great, and their financial benefit has 100% justified using our application. On asking the senior management would they ever be without it? their answer was, "GOD NO WAY!" This reaction happens Time After Time!
Can We Do The Same For YOU ?
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Our system costs £115.00 per Month
That's Only £26.53 per Week or £3.79 per Day!!
No Set-Up Fees & 14 Days Free Trial all with No Obligations
Go On, Give it a Go & Grow Your Business!
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